FAQs
Got a question? Hopefully we've got the answer!
How long does shipping take?
We aim to send out orders in 5-7 working days, and we use Royal Mail 48 hour postage. So you should expect your items in 7-10 working days.
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All items are individually picked, packed and posted, so please bear with us on this!
Which product(s) are right for me?
All our product listings have a description of how and when to use them.
If you're unsure, we recommend starting with The Ultimate Planner Pad, and then adding extras to your system as you learn about how you work best.
Why are all items out of stock?
Currently all our products are out of stock while we undergo some infrastructure changes.
Sign up to our mailing list if you'd like to hear when the shop reopens!
Are untangl-d products eco-friendly?
All our products and packaging are manufactured in the UK and packaged by hand.
Recyclability is under review, but we use recycled materials where possible.